How do I enable two-step verification on my Best BD account, and where can I find that setting?

Setting up Two-Step Verification (2FA) is straightforward. First, log in to your best bd account and click the profile icon in the top right corner. From there, open "Account Settings". In the left-hand menu, you'll find a "Security Settings" or "Security" option — click on it. In the "Two-Factor Authentication" section, click "Enable" and a one-time OTP will be sent to your registered mobile number. Enter it to confirm, and 2FA will be active. From that point on, every time you log in you'll need to enter both your password and the code sent to your mobile. Keeping this enabled means that even if someone else gets hold of your password, they still won't be able to access your account — so it's strongly recommended to keep it on.

Where can I see all my past bets and deposits, and how far back does the history go?

To view your full betting history and transaction records, log in to your account and go to "My History" from the profile menu. You'll find two separate tabs — one for betting history (which games you played, how much you wagered, and the outcomes) and one for financial transactions (deposits, withdrawals, and bonuses). You can filter by date to view activity from a specific period. Typically, the last 90 days are accessible directly. For records older than that, email support@bestbd.my — Best BD retains transaction records for up to 5 years in accordance with legal requirements and can provide them upon request. Regularly reviewing your own spending history is a great habit for responsible gaming.

best bd | Responsible Gaming and Safe Play Tools

Best BD Responsible Gaming — Keep the fun. Keep the control.

When gaming stops being fun and starts becoming a problem, you need the right tools and support. Best BD has everything from deposit limits to self-exclusion — so you always stay in control.

18+ Only

Set your own limits

24/7 Support

How to Set a Limit

Go to Account Settings

Select "Account Settings" from the dropdown menu. You'll find the "Responsible Gaming" option in the left-hand menu.

Choose the limit that works for you

Deposit Limit, Session Limit, or Loss Limit — click whichever you need and enter the amount or time.

Confirm

Once your limit is set, you'll receive a confirmation SMS or email. The limit takes effect immediately.

Make changes as needed

Requests to increase a limit take effect after a 72-hour waiting period — this delay is intentional, to prevent decisions made in the heat of the moment.

Keep in mind: Reducing a limit takes effect immediately, but increasing one comes with a 72-hour cooling-off period — this is in place for your protection.

Which tool to use and when

Spending feels like it's getting out of hand

Set a deposit limit so your deposits never exceed your monthly budget. Start small — try a weekly cap of ৳1,000 to see how it works.

Deposit Limit

Playing for long stretches without being able to take a break

Use the Session Time Limit. Set a daily cap of 1 or 2 hours — once the time is up, you'll receive a warning.

Session Limit

I want a complete break for a while

Take a cooling-off period. Your account will be closed for anywhere between 24 hours and 6 weeks, with no login possible during that time.

Break Feature

It feels like gaming is becoming a real problem

Self-exclude. Close your account for 6 months or longer. Reach out to support.

Self-Exclusion

Online gaming and betting are a popular form of entertainment for millions of people. Most play for fun — sometimes they win, sometimes they lose, but overall they enjoy the experience. For a small number of people, however, gaming can spiral out of control, and when that happens it can have a serious impact on both personal and financial wellbeing.

Best BD doesn't treat responsible gaming as just another rule. It's a core value. The platform wants every member to stay healthy and happy in the long run — which is why all protective tools are provided free of charge.

Worth keeping in mind: Responsible gaming is not a sign of weakness. Knowing your limits and acting on them is simply the smart thing to do.

Signs of Problematic Gaming

It can be hard to recognise on your own when gaming is becoming a problem. Look out for the signs below — if more than one applies to you, it may be time to pause:

Spending over budget and regretting it later
Betting more to chase losses
Finding it hard to stop gaming and keep coming back
Hiding your gaming from family or friends
Prioritising gaming over sleep, food, or work
Taking on debt or using someone else's money to fund gaming
Feeling restless or irritable when not playing

If you're noticing these signs, there's no need to panic — this is something that can be addressed. The Best BD support team is ready to help, and everything is handled with complete confidentiality.

Practical Tips for Responsible Gaming

Let's share the habits that Best BD's experienced members follow. These aren't strict rules — just simple strategies for keeping gaming enjoyable:

Set your budget first, not after: Before you start playing, decide in your head the maximum you're willing to spend that day. Once that amount is gone, stop for the day — win or lose.

Treat gaming as a form of entertainment expense: Think of gaming the same way you'd budget for a movie or a meal out with friends. That money is spent — accepting that upfront makes any losses much easier to handle.

Pause after a win: After a big win, many players end up giving it all back. When you win, set some aside and take a break. There's no such thing as a "winning streak" — every game is independent.

Keep other hobbies and interests in your life: If gaming becomes your only form of entertainment, the risk of dependency grows. Sports, reading, spending time with friends — keep these alongside gaming.

Don't play when you're tired or stressed: In this state, your ability to make sound decisions is reduced and the tendency to take greater risks increases. This isn't a rule — it's simply how the mind works.

Best bd's Commitment

Best bd commits to keeping all responsible gaming tools free and accessible at all times. You don't need to give a reason to set a limit — it's your right. Members who self-exclude will not be encouraged to return, and promotional messages will be stopped.

A long-term, healthy member means far more to Best BD than a member who overspends in a short period. This isn't just talk — every responsible gaming feature on our platform was built from that belief.

Important to keep in mind: Gaming is never a guaranteed source of income. The house edge works in the casino's favour over the long run — play with that in mind and be mentally prepared for losses before you start.

Best BD Responsible Gaming — Keep the fun. Keep the control.

Tools Best BD provides

How to Set a Limit

Which tool to use and when

What responsible gaming means and why it matters

Signs of Problematic Gaming

Practical Tips for Responsible Gaming

Best bd's Commitment

Do a Self-Check

Want to Know More

Best BD — Keep the fun in gaming, keep yourself in control